Terms of Service

Last updated 4 September 2026. These terms apply to every order placed with BILDARR.

1. Who we are

BILDARR makes bespoke digital products to order, from the United Kingdom. Contact: bill@bildarr.com.

2. What you are buying

A single digital product, made to your written brief, supplied once, together with a licence to use and sell it commercially. You are not buying our time by the hour, an ongoing service, or ownership of our underlying templates and systems.

3. Your brief

What you write in the brief box at checkout is the specification. We build to it. If it is unclear or incomplete we will ask before starting rather than guess. If you do not reply within 30 days of us asking, the order is treated as fulfilled to the brief as written.

4. Delivery

Within 48 hours of us having a workable brief, by email, in normal conditions. Larger work may take longer and we tell you on the same day if so. Delivery times are targets, not contractual guarantees.

5. Revisions

One round of revisions is included, requested within 14 days of delivery. Revisions mean correcting or adjusting what was asked for — not a new brief. A completely different product is a new order.

6. Your licence

Set out on the licence page, which forms part of these terms. Perpetual, worldwide, commercial, non-transferable. You may not sub-licence or supply the work to other sellers as resale-rights material.

7. Your responsibilities

• You are responsible for what you publish and sell and for the rules of any platform you sell on.
• Any brand assets, text or images you send us must be yours to use.
• You may not ask us to produce unlawful content, adult content, anything that infringes another person's rights, or material presented as professional medical, legal or financial advice.

8. What we will not make

Regulated financial, medical or legal advice; anything defamatory or infringing; adult content; get-rich-quick material containing income promises. We will refund in full and cancel the order rather than build something in these categories.

9. Payment and refunds

Payment is taken in full at checkout. Because every product is made to your individual specification, it is exempt from the statutory 14 day cancellation right under regulation 28 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The refund policy sets out both this and the cases where we do refund, and forms part of these terms.

10. No income claims

We supply a product and a licence. We make no representation, warranty or promise of any kind about sales, revenue, profit or business results. Nothing on this site is a business opportunity, an investment, or advice.

11. Liability

Our total liability for any claim is limited to the amount you paid for the order it relates to. We are not liable for loss of profit, business, goodwill or data. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. If you are a consumer, your rights under the Consumer Rights Act 2015 are unaffected.

12. Changes

We may update these terms. The version in force is the one published when you place your order.

13. Law

Governed by the law of England and Wales, with the courts of England and Wales having jurisdiction. Consumers elsewhere in the UK may also bring proceedings in their own courts.